Grievance Redress Mechanism

Lesotho Lowlands Water Development & Sanitation Project Phase III

Grievance / Complaints Form

How it works: Your complaint will be reviewed within 7 working days.

Complainant Information

Full Name *

Designation / Role

ID Number

Telephone *

Location / Village *

Complaint Details

Type of Grievance *

Nature of Complaint *

Required Action

Supporting Documents (optional — photos, letters, PDFs; select one or many)

This relates to land ownership/inheritance

I confirm the information is accurate *

Your reference number:

GRM-0001

Use this to track your complaint.

Enter your reference number to check status.

Complainant

Location

Type

Current Level

NATURE